FAQs

No, we only deliver water for agricultural use. The District provides no water treatment. All water delivered is in a raw untreated condition and is not suitable for human consumption without treatment.

No, we are a Public Agency/Special District formed under California Water Code 39000 as a Water Storage District.

For any suspected leaks or pipe breaks please contact our 24/7 Dispatch line @ 661.858.2296.

Our District Controller can answer any bill related questions, and can be reached at ext. 6063.

The District may provide Industrial water on an interruptible and non-dependable basis for industrial use, including construction work, subject to conditions established by the Board to be in the best interest of the District, will be for a limited period of time and may be made available only if it does not interfere with the obligations of the District under its Water Service Contracts. Industrial water service may be made pursuant to provisions for temporary water deliveries or pursuant to long-term contracts for Industrial Water Service. Such industrial water is not a potable water supply and shall not be used for domestic purposes or for human consumption.

For Contract and non-contract water supplies, the answer varies annually and is dependent upon the State Water Project allocation, the District’s allocation and if the Board has authorized District pooling. Generally, water will rarely be available for purchase in low allocation years.

Regular Board meetings are held the second Wednesday of each month, unless otherwise noticed.

Our current Allocation can be found here.

The acre-foot charges vary annually and depend on the State Water Project allocation, the location of the property, the charge code zone of that location, whether it is a gravity or pump zone and if the latter, how many lifts it takes to get the water to the property. Please contact our Accounting Department ext. 6063 or our Contract Administrator ext. 6688 for details about a specific property you own.

At the discretion of the Board of Directors on an annual basis.

Final Accounting takes place in July or August of the following year (i.e. 2019 Final Accounting occurs in July/August of 2020); all adjustments to accounts are made at that time.

Nearly all of the surface water entering the District is conveyed through the California Aqueduct of the State Water Project (SWP). About once per month, the DWR collects grab samples from various points on the Aqueduct and analyzes them for general minerals, general physical characteristics, and metals. The sampling point most reflective of District water quality is the State’s John R. Teerink Pumping Plant, located roughly 4.5 miles downstream from the Aqueduct crossing at Highway 166.

Once per week, the District collects a piped water sample at its headquarters on Highway 166 to help provide an indication of the amount of coliform bacteria in the California Aqueduct. These weekly bacteria samples are only representative of one arbitrary point in the District’s WRM 8 System and are not intended to suggest fitness for human consumption nor to represent bacterial levels at all points in the Districts 300-mile piped system. Customers who need to know bacteria levels in their process water, wash water, or irrigation water for compliance purposes should collect their own samples downstream from their meter.

For links to historical water quality data, click here.

Winter Maintenance takes place from October to January. Click here to see the current schedule.

The best method to order water is online through our Latis system. To setup an account please contact our Chief Dispatcher during normal business hours. Please note water orders must be submitted NO LATER THAN 8:00 A.M. prior to the next day’s delivery, and orders placed after 8:00 A.M. will be placed for the second succeeding day. On time water orders will help to determine daily releases and on time delivery.

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